Privacy Policy

1. Who We Are

Charoen Path is an educational organisation based at 63/5 Chang Phueak Road, Si Phum, Muang, Chiang Mai 50300, Thailand. We provide financial education courses for individuals aged 40 and above. For data-related questions, please contact us at [email protected].

2. What Data We Collect

We collect the following categories of personal data:

• Contact information: Your name, email address, and telephone number, when provided via our contact form or during enrolment.
• Enquiry details: The content of messages you send us through our website form.
• Usage data: General information about how visitors use our website, collected through analytics cookies (only if you consent).
• Cookie preferences: Your choices about which cookie categories you accept.

3. How We Collect Data

We collect data when you fill in the contact form on our website, when you email or telephone us directly, and through cookies placed on your device where you have provided consent. We do not collect data through social media platforms or advertising networks.

4. How We Use Your Data

• To respond to your enquiry or message, typically within one working day.
• To process your enrolment in one of our programmes.
• To send programme-related communications such as session reminders and material updates.
• To improve our website using anonymised analytics data, where consent has been given.
• To comply with any applicable legal obligations.

We do not use your data for automated decision-making or profiling. We do not share your data with third parties for marketing purposes.

5. Legal Basis for Processing

We process your data on the basis of your consent (when you submit the contact form or accept analytics cookies), on the basis of a contractual arrangement (when you enrol in a programme), and on the basis of legitimate interests (when we maintain records necessary to operate our educational service responsibly). You may withdraw consent at any time.

6. Data Retention

We retain contact enquiry data for up to 12 months after the last communication. We retain enrolment and programme records for up to 5 years for administrative and legal purposes. Analytics data, where collected, is retained in anonymised form only.

7. Data Security

We use standard security practices to protect the personal data we hold, including access controls, secure storage, and limited access to personal information within our small team. In the event of a data breach that affects your rights or freedoms, we will notify you and any relevant authority as required by applicable law.

8. Cookies

Our website uses cookies. Essential cookies are necessary for the site to function. Analytics and preference cookies are optional and only placed with your consent. For full details, please see our Cookie Policy.

9. Third-Party Services

We may use Google Analytics to understand how visitors use our website in general terms. This is only active when you have consented to analytics cookies. We do not share identifiable personal data with Google or any other third party for commercial purposes.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to correct inaccurate data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to data portability (to receive your data in a structured format).
• The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.

11. Children's Privacy

Our services are intended for individuals aged 40 and above. We do not knowingly collect personal data from anyone under 18 years of age.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

13. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website after any change constitutes acceptance of the revised policy.

14. Contact

For privacy-related questions or requests, please contact us at [email protected] or write to us at 63/5 Chang Phueak Road, Si Phum, Muang, Chiang Mai 50300, Thailand.